Booking details
Send the brand, model, photos, fault and full address.
Support for selected espresso, bean-to-cup and capsule machines with water, heating or brewing faults.
Send the appliance model, fault details and photos for review before an appointment is arranged.
These symptoms can have more than one cause. Diagnosis should identify the actual fault before repair is approved.
Send the brand, model, photos, fault and full address.
We review the model, symptoms and photos you provide, then explain the most suitable next step.
Advanced diagnosis, labour and parts are explained before chargeable work.
Descaling may be offered where appropriate and is quoted separately.
Acceptance depends on the model, parts availability and whether the unit is designed for serviceable repair.
No. Disconnect it safely and arrange an inspection.